旅行社应用文_应用文写作第
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1． 申请护照和签证的函件（1）申请护照的正式函件
The Paport Office Dear Sir,I have completed and enclosed a form of application for iue of the People’s Republic of China Paport.Also enclosed are paport photographs and a copy of my Identity Card.I propose to leave China on 18th July and shall be glad if you will ensure that the paport is prepared and sent to me in good time to enable me to obtain the neceary visas.译文：我已填妥申请颁发中华人民共和国护照的表格一份，兹随函附上，并再信中附上护照上用的照片以及身份证复印件。
我拟于7月18日离开中国，你如能按时将护照办妥寄来，以便我办理必要的签证手续，我将感到高兴。
（2）申请签证的正式函件
The Visa Officer Dear Sir,We enclose the completed application form for an entry visa to enable Mr.Chen Jie, The Marketing Manager of the Corporation, to visit Thailand.Mr.Chen will be leaving Beijing on 5th August for a busine tour of the Southeastern Asia and, subject to iue of the neceary visa, proposes to arrive in Bangkok on August 7th or 8th and to stay for about fourteen days, and then he will leave for Singapore.His addre in Bangkok will be Natai Hotel.The purpose of Mr.Chen’s visit to Thailand is to gain some information about recent developments in agriculture-busine in order to explore poibilities of increasing trade between our two countries.Our corporation would guarantee Mr.Chen’s financial security during his stay in Thailand and payment of all expenses he may incur.I enclose the following supporting documents:(1)Mr.Chen’s paport.（2）A check for the visa fee of _____.(3)A registered stamped, addreed envelope for return of the paport.Should you require any further information, and if you will let me know, I shall be happy to supply it.Yours faithfully
(Signature)护照承办人：
兹附上已填妥的我公司市场部经理陈杰赴泰国的入境签证申请表格一份。
陈先生将于8月5日因公离开北京到东南亚，如蒙贵国签证，他打算于7日或8日到达曼谷，停留两周后，再前往新加坡。他在曼谷的住所是那洛饭店。
陈先生到泰国的目的是收集有关当地农业最新发展情况的一些资料，并寻求加强两国间贸易关系的可能性。陈先生在泰国逗留期间，我公司保证他经济充裕，能承担一切开支。兹附上下列证件：
（1）陈先生的护照；
（2）支付签证费的_____支票一张；
（3）贴好挂号邮票并写好地址的信封一个，供寄回护照之用。
如果你还要知道更多情况，请赐告，我们当乐于提供。2． 旅游饭店英语业务书信
Tourist Hotel Correspondence April 17th, 1999 Dear Sir,I am planning to spend my holiday at Los Angeles and I should very much like to spend some days at your hotel.Would you please send me a copy of your brochure and details of your terms for a single room with bath, also of your terms for a single room with bath, also of your terms for bed and breakfast only, in case I may wish to be out during the day? I should be glad of a reply to airmail.我打算去洛杉机度假，非常愿意在贵饭店小住几天。请给我们寄一份贵饭店的小册子，并告知有关附有浴室的房间，以及住宿及仅用早餐（倘若我白天想外出的话）的价格。望您用航空信回复。
Dear Mi Chen，Thank you for your letter of April 17th.We are pleased that you want to spend your holidays at our hotel.As requested, I enclose a copy of our brochure in which you will find full details of our charges.As we are now entering the busy season and as bookings for this period are likely to be heavy, we would recommend you to make your reservation without delay.We are looking forward to welcoming you to our hotel.3.旅行社英文业务书信
Correspondence Of Travel Agencies
Would you please proceed with land arrangement in Philippines for the group, according to the itinerary enclosed and the following items: 1．Members: Fourteen(14)paying members and one free tour conductor.成员：付费人员14人，免费领队1人
2．Room required: Seven double rooms and one single room, each with private bath.3．Hotel: Manila-Holiday Inn 4．TR./SS: By an air-conditioned motorcoach for transfers and sightseeing 5．Meals: As given in the itinerary 6．Airport tax: Not included.We look forward to receiving your confirmation/quotation for the group at your earliest convenience.4．预定旅行机票、船票、车票的函件
Reservation Of Tickets For Plane, Ship And Trains The Reservation Officer, British Airways Dear Sir, I wish to visit New York on a busine tour.Please kindly reserve for me a first-cla seat on Flight BA0372, departing from Heathrow Airport, London, at 17:30 on 22nd August and arriving at New York Kennedy Airport at 20:05 local time.Please confirm the booking as soon as payment is made by cheque.If it has already been booked up please let me know what is the next flight on which you can book for me and the departure time.Dear Sir,We regret to inform you that Flight BA9372 is fully booked, and there are at present no cancellations.We can however suggest alternatives where there are seats available.The 16:15 flight by carrier Pan American Airways(Flight No.PA763)has seats available.There is a TWA Service available at 18:45(Flight No.TW2377), also.This arrives in New York at 21:15 local time.There are flights available in the morning, but we presume you would prefer an afternoon flight.5．失物招领的有关信件
Lost And Found 6．催收书信
Collection Letters Dear Sir,It is very difficult to understand why we have not heard from you in answer to our two letters of 18th May and 2nd June about the sum of USD70000 due on our January Stat.We had hoped that you would at least explain why the account continues to remain unpaid.I am sure you will agree that we have shown you every consideration and now, failing any reply to our earliest requests for payment.I am afraid we shall have no choice but to take other steps to recover the amount due.We are most anxious to avoid doing anything from which your credit and reputation might suffer and even at this late stage are prepared to give you a further opportunity to put matters right.We therefore propose to give you until the end of this month to clear your account.7．游客投诉以及旅游部门处理投诉的复信
Complaints And Adjustments
June 5, 1998 Pacific Delight Tours, Ins.132 Madison Ave., New York N.Y10016 Att: Mr.Thornas Baker Dear Mr.Baker,We have enjoyed the beautiful scenery of the endle stretches of beaches, castles, palaces and cathedrals in Spain.Also, we were very impreed by paintings of Goya, Velazquez, Miro and Picao.Although we had a very good time, we were disappointed about some unhappy matters which happened during the tour.I think that Travel Service, like every busine that deals with the public, has tired to maintain a standard of courtesy and service.Therefore, I am writing to ask you to call to the attention of Spain National Tourist Office.Firstly, you will recall that the confirmation indicated that porterage was included.However, the fact is that we had to get our suitcases down from the train and drag them to the hotel by ourselves.Even at the hotel, nobody come to help us.It was a real hardship for us to do the job.Secondly, according to the travel conditions, the travel Ltd would provide us with the services of a Spanish-speaking guide for sightseeing.But to our great disappointment, we haven’t seen the guide for the first two days, which brought us a lot of inconvenience.We look forward to hearing from you in due course about this and, meanwhile, remain.我们欣赏了西班牙一望无际的海滨、城堡、宫殿和教堂的美丽景色.....第一，我想你汇回忆起来，确认书中写明，搬运行李包括在内。然而，事实上却是我们不得不自己把行李从火车上搬下，然后拖到旅馆。即使在旅馆也没人帮我们。对我们来说，这真是一件艰苦困难的事情。
Ms.Susan Moore Conintrade Company 250 Park Avenue New York N.Y.19th June, 1998 Dear Ms.Moor,Thank you for your letter of June 5.We are checking with Spain National Tourist Office regarding baggage handling and tour escorting in your case will keep you advised accordingly.We are sure Spain National Tourist Office will look into the matters and find a solution to improve their service.Yours sincerely,For Pacific Delight Tour Inc.(Signature)
Thomas Baker
Manager Pacific Delight Tour Inc.132 Madison Ave., New York N.Y.10016 Att: Mr.Thomas Baker Dear Mr.Baker, Thank you very much for your letter of 19th June,1998, giving us your client’s comments on our service.We’ve investigated these two matters concerning baggage handing and tour escorting.As some of the staff in the stations and hotels were irresponsible for their work, they didn’t render the tourists a good service.As to the Spanish-speaking guide, she neglected the duty because of misunderstanding the exact date of this tour.Would you please convey our apologies to Ms.Susan Moore? Let us aure you that this will not happen again.Meanwhile please accept our apologies for the inconvenience this must have caused you.8．感谢信
Letters Of Thanks Dear Mr.Hackett: Our visit to Washington was a memorable occasion, made all the more so by your thoughtful hospitality.You certainly know how to make a guest feel at home.Your delicious meals were a treat, and your flexibility in adapting to our irregular schedule made many things poible.Every moment was a delight;I can’t remember ever having enjoyed myself so thoroughly anyway!Your warm hospitality and send-off will remain fresh in my memory for a long time.I don’t know how I can return it.I am looking forward to your visit to New York, so that we have the opportunity of reciprocating you.My many thanks and my best regards.9．祝贺信
Letters Of Congratulations 10．介绍信
Letters Of Introduction
二、Core Words 核心单词
propose
v.建议，打算
obtain
v.获取
incur
v.招致，引起 brochure
n.小册子
term n.条款
alternative
n.可供选择的办法，事物或途径
adj.二中择一的，选择性的presume
v.推测，认为
refund v.归还
postage n.邮资 permanent
adj.永久的，持久的escort v./n.陪同（人员），护卫 investigate
v.调查，研究
render v.给予，提供
n.交纳，打底 convey
v.传达，搬运，转让
reciprocate
v.酬答，答谢，互给 delication n.奉献，献身
三、Useful Expreions 句型范例
1．I am very excited and delighted over your good news获悉您的喜讯，我很高兴。2．Please forgive me for not having replied to you earlier.3．Please accept my sincere regrets for not being able to join the party.4．This is to introduce to you a new itinerary to china.在此将去中国的一条新线路介绍给你。
5．How nice of you to remember my birthday, and even more with such an elegant gift!Please accept my heartiest thanks 6．.Please(would you please)book(reserve)a seat for me on the plane leaving Beijing for Wuhan on 4th , May.7．I hope to receive your early and favorable reply.我盼望早日收到肯定的答复。8．Regretting the inconvenience(trouble)caused to you.9．All my best wishes for the future.祝您一切顺利。
10．Your truly, / Truly yours, 用于不太熟悉而应该客气的人 11．Your faithfully, / Faithfully yours, 用于对机关的正式函件
12．Your sincerely,/ Sincerely yours.用于熟悉的人之间，在美国完全不熟悉的人也可用
第二单元
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