| I have over 10 years work experience and with 8 years technical support experience. Excellent communicator, the last 6 years my mainly experience are included: 1. Project startup, installation, regular maintenance and customers training; 2. Be responsible for customers call back, technical support and problem solving; 3. Provide technical and quality feedback to management according to customers feedback; 4. Working closely with sales team & project team to satisfy customer; 5. Develop / keep good relationship with customer for both internal and external; 6. Regular customer visiting to find out their demands and service business opportunity during service trip; 7. Manage service quotation / service contract and achieve service revenue target in responsible territory; 8. In cooperation with credit controller / finance department to ensure that AR is collected on time against payments term; My above experience can be a good match with your request for the technical support engineer. Dear Sir or Madam, I am optimistic，working hard, stand on my solid ground, responsible and brave enough to meet the challenge. Ability to work well with others, be willing to learn and progress. Have positive work attitude and be willing and able to work diligently without supervision. I will study by myself, so I think I must be able to finish my work in the future. | 
