新员工英语教材_新概念英语教材
新员工英语教材由刀豆文库小编整理，希望给你工作、学习、生活带来方便，猜你可能喜欢“新概念英语教材”。
新员工英语内容提要
新员工英语共八课时，一个课时考试，七课时内容安排如下：
1.部门名称 自我介绍2.数字、季节、星期、月份
3.国家名称 礼貌用语4.时间、节日
5.电话用语6.饭店专用词语
7．饭店常用句型8.考试
饭店基础英语（新员工）
各部门名称
1.总经办 General Manager Office2.保安部Security Dept.3.财务部 Accounting Dept.4.人力资源部 Human Resources Dept
采购部 Purchasing Dept.7.餐饮部Food and Beverage Dept.9.工程部 Engineering Dept.10.销售部 Sales Department
11.客房部 Housekeeping Dept.12.前厅部 Front Office
13.商务中心 Busine Center14.消防中心 Fire Center
英文自我介绍
introduction indication:
Let me introduce myself to you.It is really a great honor to have this opportunity to introduce myself
to you.My name is ***I am„„(the attendant here.)
I was born/I am „„years old.I graduated from„„
„„ department.„„
I like playing basketball/volleyball/football.6.I am a staff in HSKP/Front officeI have 2 brothers /I am the only child in my family.My parents work in
I like surfing internet/playing computer games.I like singing/dancing.I like riding bike.I like swimming/running.I have one year hotel working experience.Now I continue working hard.季节(season)
春 spring 夏 summer 秋 autumn 冬 winter
星期(weeks)
Monday(Mon.)Tuesday(Tues.)Wednesday(Wed.)Thursday(Thur.orThurs.)
Friday(Fri.)Saturday(Sat.)Sunday(Sun.)
月份（Months）
January(Jan.)February(Feb.)March(Mar.)AprilMayJuneJulyAugust(Aug.)September(Sep.)October(Oct.)November(Nov.)December(Dec.)
数字的表达：
“第一”至“第二十二”： First,Second,Third,Fourth,Fifth,Sixth,Seventh,Eighth,Twenty-first,Twenty-second…
“一”至“十”： onetwothreefourfivesixseveneightnineten
十一： eleven十二： twelve
“十三”至“十九”：thirteenfourteenfifteensixteenseventeeneighteennineteen“二十”至“九十”：twentythirtyfortyfiftysixtyseventyeightyninety
百：hundred千：thousand一万：ten-thousand十万：one hundred thousand
百万：million一千万：ten million一亿：one hundred million
十亿：one billion / one-thousand million
一百亿：ten billion / ten-thousand million
一千亿：one hundred billion / one hundred thousand million
时间的表达
Q: What’s the time ? / What time is it ?
A: It’s five o’clock.(5点)/ It’s ten past five.(5点10分)/ It’s ten to five.(4点50分)
It’s half past five.(5点半)/ It’s a quarter past five.(5点一刻)/ It’s a quarter to five.(差一刻5点)
部分国家名称：
China中国United States America(USA)美利坚合众国（美国）Brazil巴西Canada加拿大France法国Germany德国Holland荷兰India印度Iran伊朗Persia波斯（伊朗的旧称）Iraq 伊拉克Italy意大利Japan 日本
Korea朝鲜Malaysia马来西亚Mongolia 蒙古New Zealand新西兰Ruia俄罗斯 Saudi Arabia沙特阿拉伯Singapore新加坡 Spain 西班牙 Sudan苏丹 Sweden瑞典Switzerland 瑞士Thailand泰国Turkey土耳其
England（英国）
传统节日的表达：
1）元旦New Year’s Day10）儿童节Children’s Day
2）春节Spring Festival11）建军节Army’s Day
3）元宵节Lantern Festival12）教师节Teacher’s Day
4）妇女节Women’s Day13）中秋节Mid-Autumn Day / Moon Festival
5）植树节Arbor Day14）国庆节National Day
6）愚人节April Fool’s Day15）感恩节Thanksgiving Day
7）清明节Ching Ming Festival16）平安夜Christmas Eve
8）青年节Youth Day17)圣诞节Christmas Day
9）劳动节May Day / Labour Day18）开斋节Fast-breaking Festival
礼貌用语（courtesy sentences）
Good morning(0:00----12:00)Good afternoon(12:00----18:00)
Good evening(18:00----0:00)Good night（夜间告别）晚安
Welcome to Hualing Grand Hotel!欢迎光临华凌大饭店！
打招呼，问候语： Pakistan 巴基斯坦Philippines菲律宾Poland波兰Portugal葡萄牙
Nice to meet you!（见面时）
It was nice meeting you!/ Nice to have meet you!(见面后)很高兴见到你！
Hello.您好---Hello您好（注解：招呼用语语气较随便）
Have a good time!玩的愉快！How do you do ?你好！
How’s everything going? 过的好吗？
I’m quite good!我很好！
May I have your name, please?您叫什么名字？
Thank you for coming!感谢您的光临！Have a nice trip!一路平安！Take care!多保重！Happy New Year!新年好！Merry Christmas!圣诞快乐！
提供帮助
May I help you ? 要我帮忙吗？What can I do for you ?有什么能为您做吗？
Let me give you a hand.让我来帮你一下吧
I’ll be glad to be at your service anytime!我愿意随时为您效劳！This way ,please 这边请！Nice talking with you!很高兴与你聊！
I hope your stay will be a pleasant one.希望您在这里住的愉快。
当客人向你表示感谢时，通常用以下回答
It’s my pleasure!我的荣幸！（那是件乐事）Withpleasure！(很乐意)
Never mind!没关系！
常用词与常用表达：
check in 入住check out 退房make a reservation 做个预定 registration card 登记单paport 护照show room展示房间identity card身份证book an air-ticket 订张机票IDD 国内长途DDD 国际长途DND 请勿打扰room attendant客房服务员
guest room客房vacant room 空房dirty room 脏房please make up room 请打扫房间turn down service 开床服务hot water开水ice cube 冰块blanket 毛毯pillow枕头sheet 床单 bath robe浴袍tooth paste 牙膏tooth brush 牙刷comb梳子toilet马桶tiue paper面巾纸toilet paper 卷筒纸cup 杯子face towel 洗脸巾bath towel 浴巾 take a bath / shower洗澡soft drinks 软饮料 Deep-fried油炸的beef 牛肉mutton 羊肉yoghurt酸奶luncheon buffet 自助午餐 right on 端上来cheers 干杯service charge服务费in advance预先on / offduty上 / 下班
go to Bar去酒吧have a rest休息一下a good idea好主意on Sunday morning在星期天早上go straight直走turn to left / right向左 / 右拐two tickets for Shanghai去上海的两张票make a phone call 打个电话telephone number电话号码have breakfast / lunch / supper(dinner)吃早 / 中 / 晚餐by the way顺便问一下
amuse ourselves娱乐一下in any case / anyway 无论如何deposit押金cheque 支票discount打折low / shoulder / high season淡 / 平 / 旺季minimum / maximum price最低 / 最高价pay the bill付钱pay in cash 现金付账pay by credit card 信用卡付账
电话用语
Who is it ?
This is Lily speaking / here!Lily在讲话！
Could / May I speak to Lily, please!请找一下Lily(接电话)
Wait a moment , please.请稍等一会。
Just a minute , please.I’ll put it through to ……请稍等一会儿，我替您接……
Hold on please!/ Hold the line, please!请不要挂断电话！
May I take / have your telephone number , please ?能告诉我您的电话号码吗？
Sorry, I can’t hear you.Could you speak a bit louder?对不起，我听不清。您能大声一点吗？
Sorry, Mr.Bellow is not in right now.Would you call back ?对不起，贝罗先生不在，您待会打好吗？
Would you like to leave a meage?您要留个口信吗？
This is the General Switchboard.Operator.这里是总机，我是接线员。
Please dial 9 before you dial the number.拨外线号码前请先拨9。
I `m afraid / sorry you’ve got the wrong number.对不起，您打错号码了。
常用句型
Have you made a reservation with us?您预定过吗?
Sorry, I’m afraid we are not allowed to accept tips.对不起, 我们不允许收小费。Would you like to have a receipt?请问您需要开发票吗？
Excuse me, Sir/Madam, Here is your receipt.这是您的发票。
Excuse me , Sir/Madam, How would you like to pay for your bill?
打扰一下,请问您怎么付款？
Excuse me, Sir/Madam, How would you like to settle your payment?
请问您怎么付账？
How many people are there in your party? 请问你们共有几位客人？
What kind of room would you like? 您喜欢什么样的房间？
What time will you be arriving? 你们什么时候到?
What is the rate for a night? 住一晚的价格是多少钱？
The bellman will show you to your room …行李员将会带您去您的房间…….May I clean your room now? 现在我可以打扫您的房间吗？
What time will it be convenient to clean your room? 什么时间方便为您打扫房间？ Would you want an extra bed? 您需要一个加床吗？
What would you like to order? 请问您想点什么菜？
This is the dish you ordered..这个菜是您点的。
Could you tell the cooks to hurry? 你能告诉厨师们快一点吗？
Sorry, I’m afraid not.Once it’s ordered and served, it can’t be exchanged.对不起,凡是点的菜上桌以后是不能换的。
May I have the bill? 我能看一下帐单吗？
Excuse me , Sir/Madam , Here is your bill , May I have your signature here, please? 打扰一下, 请您签下帐单好吗?
Excuse me, Sir/Madam ,How about a delicious deert then?
打扰一下, 您还需要甜点吗?
How much is it ?多少钱？
Would you want some hot water/ice cube? 您需要一些开水/冰块吗？
It’s my mistake, sorry.对不起，我的错。
I am off today.我今天休息。
Please show your ticket.请出示你的票。
May I come in?我可以进来吗？
It’s my duty!这是我的职责。
You can rest aured!您尽管放心。
I will be back soon!我很快回来。
Everything is OK / ready now!一切准备就绪。Watch your step, please.请走好。
Which floor, Sir?先生，您去哪一层？
Just a moment, please.The elevator will be here soon.请稍等一会，电梯一会就下来。Please take this elevator for the restaurant.请乘这个电梯去餐厅。Please enjoy your stay /meal with us.请您居住/用餐愉快。I hope you will have a good time.我希望您度过一段美好的时光。Have a nice journey.祝您旅途愉快。
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