Aletter of complaint_fieldofstudy怎么写

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A letter of complaint(投诉信)

The letter of complaint usually consists of three iues:

I.The reason for writing the letter 1.I am writing to complain about…/that…

2.I am writing to expre my diatisfaction with…

3.I feel sorry to trouble you, but I am afraid I have to make a complaint about… Examples: *I am writing to complain about the service on the Beijing-Shanghai train which I

took on August 16, 2001.*I am writing to expre my diatisfaction with the Walkman I bought at the duty-free shop in your airport on February 14, 2005.II.Background information and problems(most probably past tense)

III.Actions required

1.I would be grateful / I would appreciate it very much if you could take the matter

into consideration and solve it at your earliest convenience.2.I would like to have this matter settled by the end of…/ within 14 days.Sample 1 You live in a room in college which you share with another student.You find it very difficult to work there because he or she always has friends visiting.They have parties in the room and sometimes borrow your things without asking you.Write a letter to the Accommodation Office at the college and ask for a new room next term.You would prefer a single room.Explain your reasons.Dear Sir or Madam,I am writing to inform you that I wish to move into a new room next term.I would prefer a single room, as I find the present sharing arrangement inconvenient.I must explain that the reason for my diatisfaction is my roommate’s inconsiderate behavior.For one thing, his friends are constantly visiting him;for another, he regularly holds noisy parties.In addition, he sometimes borrows my things without asking me.In these circumstances, I find it difficult to concentrate on my studies, and I am falling behind in my aignments.I am sure you will agree that the only solution is for me to move into a room of my own, where I will be free from such distractions.Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as poible.Yours sincerely,Janice Kennedy

注意此信的时态:一般现在时!齐头式。

Sample 2 You have received your pay for your summer holiday part-time job, but your pay is le than you were promised.Please write a letter to the manager of the unit, clearly stating what work you did and how long your work took.While explaining your case, put forward your demand and suggestion.October 12, 2012

Dear Manager,I have received the $800 check you pay to me as a part-time software programmer in your company during my latest summer vacation.However, I am at a lo why the amount is $ 100 le than you promised to pay me.It was contracted that a part-time software programmer’s weekly wage is $ 300.I signed the contract with you and consequently worked in your company for a total of 3 weeks.In the period, I went to and from work on time and to your satisfaction.I completed each task that you aigned me without any errors.Also, no blame about me was ever heard in any aspect.So my total income should be $ 900, which is $ 100 more than that I gained from you.I firmly insist on your kind explanation of the difference and making it up as soon as poible.Your early reply would be highly appreciated.Yours sincerely

Janet Smith 注意此信时态变化:现在完成时,一般过去时,一般现在时!缩进式。

Sample 3 To whom it may concern,Much to my regret, I’m writing to make a complaint about your bad delivery service of your company.The Samsung tape recorder model number JB/4703 that I ordered from your company on Nov.1, arrived yesterday.The serial number of the machine is 4703-0641.I am sorry to report that the recorder has been badly damaged.There was no unusual damage to the packing case, but when I opened it, I found that the lid of the recorder had been cracked and that the front surface of the machine had been scratched.Since there was such damage to the goods, I decided to file a complaint against the delivery service.Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it? I will hold on to this recorder until I hear from you.Sincerely yours,Jonathan Edwards

一般过去时!

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