英语导游_英语导游必备

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Emergencyability1、Becauseoftheobjectivereason，thetourgroupwanttoleaveinadvance，asalocalguide，howtodealwithit?

1，thelocalguideshouldasfaraspoibletosavetime，arrangethetourintheplan;2，reporttothetravelagency，contactwiththehotel，returntheroom，dinner，busandsoon.3，asfaraspoibletoinformthenextstationtochangethereceiptplan.2、Accordingtothereceiptplanandreservationtime，localguidecan’treceivethegroup，howtodealwithit?

1，immediatelycontactwithtravelagency，andfindoutthereason;2，contactwithairportandaskifthegroupboard;3，ifdon’t’needmuchtime，localguidecanstyattheairport;4，ifpostponeistoolong，thelocalguideshouldrearrangereceiptaffairsaccordingtothetravelagency.3、Howtoavoidleavingoutthereceipt?

1，readthereceiptplan，knowthegroup’sarrivaldate，time，receiptplace，numberoftrainandsoon;2，checkthecorrectarrivaltime;3，arrivethestationhalfanhourinadvanceandwaitforthecomingofthegroup.4、Howtodealwiththemistakeinreceipt?

1，ifthemistakeishappenedbetweentwogroupsinthesameagency，nolongerexchangethegroupsunlethetravelagencydon’tagreewithit;2，ifmistakehappensinanothertravelagency，theguideshouldimmediatelyreporttotheravelagencyandtrytoaoonaspoibleexchangethegroupsandmakeapologytothetourist.5、Howtoavoiddelayingtheairplane?

1，thelocalguidewiththenationalguideshouldfixtheticketsinadvance，checkandconfirmthedate，time，number，destinationandsoon.;2，beforeleaving，don’tletthetouristgotothecomplexplaceandsoon;3，arrangeabundanttimegtotheairportandmakesurethatthegroupleavinglocation，helptocarryoutthecheck-inprocedure，andleaveontime.6、Howtodealwithdelayingtheairplane?

1，immediatelyreporttothetravelagency，askforhelp;2，aoonaspoiblecontactwithairport，andtrytoletthetouristleavewiththerecentairplane;3，stabili

in the next period will be my master lead the horse around with our beautiful Shandong, during this tour you can the hearts to us, first to our hearts is aured that the drivers on the master it, because our instructors have many years of driving experience drivers seat of his car can be fast and stable, another heart is happy on to me Well, maybe I'm not the best guide, but I will come with the most sincere heart to serve you.If you have any views on the way in tourism or requests please come to me and horse master will make every effort to serve you, your satisfaction is my greatest wish, and we come together from all over the country because of affinity.times fly so quickly and your visit to shanxi province is drawing a close before we part ,I would like to say a few words.first I thanks everybody everybody in the group has been very co-operative ,friendly ,understanding andpunctual.as your tour

guide ,I was much appreciated

china is a developing country ,and tourism is a new born thing ,the problems you have met on the trip were know to everyone , the point is that we should treasure our friendship and experience.however this is the beginning of our friendship we believe that this friendship will continue to grow in the future ,parting is such sweet sorrow , happy to meet ,sorry to depart ,and happy to meet again.Welcome come to shanxi province again

Bon voyage!

Bey-bey!