英文 客户抱怨篇1_抱怨英文
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Dear Mr.Mangoni,We would like to thank you for ordering the Futuro7 monitor.We hope you find everything to your satisfaction.If you have any problems, please contact us.Yours sincerely,Jorge Torres
Sales Manager
Dear Mr.Torres,I ordered a PC monitor from you at the end of June(see attached documents).When it arrived on July 1, the monitor had a defect and the picture was not clear.I called you one week ago, but I am still waiting for someone to come to repair or replace the damaged monitor.This situation is unsatisfactory.Can you please arrange to have a new monitor delivered immediately?
Yours sincerely,Paolo Mangoni
Dear Mr.Booker,We would like to thank you for your order of 18 cooling machines.We hope you find everything to your satisfaction.All our products come with a three-year guarantee.Please do not hesitate to contact us if you have any problems.Yours sincerely,Eric Wise
Jackson and Co.Sales Manager
Dear Mr.Wise,We received 18 cooling machines from you(see Invoice 89621), but they are not performing according to their specifications.We established that there is a problem with the sockets, but when I called your office this morning, I was told that you have run out of sockets and will not have any in stock for another six days.We urgently require replacements for the cooling machines, and warn you that Jackson and Co.will be held responsible for any damage caused to our factory machines as a result of the faulty coolers.Please respond immediately.Yours truly,David Booker
We received 18 cooling machines from you(see Invoice 89621), but they are not performing according to their specifications.We established that there is a problem with the sockets.When I called your office this morning, I was told that you have run out of sockets.You will not have any in stock for another six days.We urgently require replacements for the cooling machines.Please replace them as soon as poible.We will hold you responsible for any damage resulting from the faulty coolers.Please respond immediately.I look forward to hearing from you soon.Yours truly,Yours sincerely,Dear Ms.Baines,We received nine Superfreeze Industrial freezers from you(see Invoice 33291), but they are not performing according to their specifications.We established that there is a problem with the door, but when I called your office this morning, I was told that you have run out of doors and will not have any in stock for another four days.We urgently require replacements for the freezers, and warn you that Thorpe Freezers will be held responsible for any damage caused to our products as a result of the faulty freezers.Please respond immediately.Yours truly,Michael Harrison