酒店员工仪容仪表标准_酒店员工仪容仪表规范

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Airland hotel Employee Grooming Standard

雅兰酒店酒店员工仪容仪表标准

Female Staff 女员工

General Standard 总体标准

1.1 Hair must be untidy, look presentable & neat.头发必须保持整齐,美观干净。

black color and no striking fancy colored are permitted.女员工长头发必须使用酒店统一标准的发网，发夹只可用黑色的。不允许戴珠光宝器的发饰品。

1.3Hair must be kept off the face and never allow it to fall forward on to the face.发型要符合酒店的标准,不要遮盖脸部及眼睛。

1.4 No fancy unnatural colored hair.头发不可染刺眼或不自然的色彩。

1.5 Never touch your hair during service.对客服务时不要接触头发。

1.6 No fancy jewelry.You are allowed a simple wedding band, a watch and a pair of small ear

studs for females.不要佩带耀眼的首饰，只可佩带结婚戒指、手表，女员工可佩带耳钉, 且一只耳朵只可带一个耳钉。

1.7 No fancy necklaces

不要佩带怪异项链。1.2 Female staff with long hair must use the hotel standard hair net.Hair acceories must be a

2.1 Female staff should light make-up.女员工要化淡妆。

2.2 No strong perfume.不可用刺鼻香水。

2.3 Must be flesh-colored and clear light polish.只可涂抹肉色或透明色指甲油。

2.4 No black or dark maroon color lip stick.不可涂抹青色或深褐色的口红。

2.5 No tattooed eye brow.不准纹眉。

2.6 No beads, Hair acceories can be a solid color or shining color and match the uniform.不许佩带珠光宝气的装饰品，可带与制服相搭配的暗色或亮色发卡。2.7 Acceptable hair acceories are a hairband , a small bow, clip barrette, bun holder.可以佩带发结，小蝴蝶结，小发卡等。2.8 allowed.不允许佩戴胸针，手镯，脚链，嘴鼻环。

2.9 No heavy make-up.Only pastel colors skin shades.brilliant lipstick It should be tastefully

applied.化妆要适当,允许化彩妆 要求必须涂眼影，涂粉底 划亮色口红。

Brooch, bracelet, anklets and lip / nose not

2.10 Can use eye black but False eyelashes not permitted.要求打睫毛膏但不允许戴假睫毛。

Male Staff 男员工

1.1 Hair must be clean, neat, tidy and trimmed at or above eye brow, the ears and standard collar

line.保持头发干净、梳理整齐，头发长度不可过眉毛,耳及衣领 1.2No premed hair.不准烫发。

1.3No crude cuts, fancy designs hair styles.头发不要过于蓬乱。1.4No earrings of any sort allowed.不准佩戴耳环及其它小饰品。1.5 No strong hair spray, gel, lotion on hair

不要在头发上涂抹过多的发胶或发膏

2.1No beards, goatees, moustaches.男员工要勤刮胡须。

2.2Face must be clean shaven at all times.保持面部清洁。

2.3No beards, goatees, moustaches.不准蓄骆腮胡, 山羊胡及短髭

Kitchen Staff厨房员工标准

1.1 Hats must be worn at all times

工作时必须佩戴工作帽 1.2 Hair must be washed everyday

每天必须洗头

1.3 Females must wear hairnets

女员工必须佩戴发网 1.4 No jewelry of any sort allowed

不准佩戴任何装饰物 1.5 Must wear kitchen shoes/boots

必须穿厨房的鞋和靴子

Uniform制服

1.1 Uniform must be clean

保持制服干净、整洁及纽扣完整 制服上的纽扣要扣牢，尤其是袖口和领口

1.3 Make sure your tie is smartly tied and properly positioned.领带、领结要求整洁平整、位置端正 1.4Name Badge: Should be worn on the left side approximately 2-3 inches below your collar during whole office hour.员工名牌：工作时间必须佩戴在左胸领子以下2－3寸位置 1.5 Never roll up the jacket sleeves.衣袖不可卷起

1.6 Never walk around with the top button of your shirt or the high collar on your jacket undone;

Never let your long underclothes show beneath your uniform..当班时不要解开衬衣的第一颗钮扣;内衣裤不可外露。

1.7 Uniforms should not be worn on the street or to any other place, except work, unle

authorized by Management.制服不可穿出酒店外任何场所，除非得到部门经理的批准。

1.8 Skirts must always be worn with pantyhose stockings.Plain, skin colour and no runs / no

holes.应穿酒店统一发放的丝袜, 并保证丝袜无抽丝, 无破洞 1.2 The button should be tight, especially on the collar and sleeve.Hand & Odor手与体味

1.1 Finger nails should be clean, short, well trimmed.指甲要干净,短,整齐。

1.2 Avoid garlic, onions, strong spicy smelling food and strong body smell before reporting to

work.工作前要去除口腔或身体的异味，如蒜,葱等刺激性食品或较强的体味。

1.3 Hands must be washed with soap liquid after each visit to the toilet, before and after meals

and handling of food.饭前便后要用洗手液在温水中洗手。

Shoes & Jewelry鞋与饰物

1.1 No fancy jewelry, you are allowed a simple wedding band, a watchand a pair of small ear

studs for females.不要佩戴耀眼的首饰，只可佩戴结婚戒指、手表，女员工可佩戴小耳钉。1.2 No necklaces may show outside the uniform.项链不要戴在制服外。1.3 Shoes should be polished.保持皮鞋的光亮。

Hygiene个人卫生

1.1 Bathe and brush your teeth daily.每天洗澡、刷牙。

1.2Wash your hair and keep it clean and dandruff free.清洗头发，保持头发干净，没有头皮屑。1.3 Use deodorant.可使用除臭剂。

1.4 Use perfume or cologne in moderation.可使用温和、清淡的香水。1.5 Change your underclothes regularly.内衣要经常换洗

1.6 Never pick your nose and ears in the hotel.不可以在酒店内挖鼻孔；掏耳朵。

1.7 Turn away from guests and staff when sneeze.Never sneeze near food or drinks.不可对着客人或员工或在靠近食物或饮品的地方打喷嚏。

Posture仪态

1.1 1.21.31.41.51.6

Always keep your backbone straight and never lean against the wall or the door.站立时应挺直腰部,不要依靠在墙上或门侧

Never walk arm-in-arm with your colleagues in public areas.在客用区域不得勾肩搭背。

Do not stand with hands in pockets or arms folded.不要把手插在口袋里或交叉抱在胸前。No smoking in non-smoking area.不准在禁烟区吸烟 No Spitting 不准随地吐痰

shoulders back(but relaxed), tummy in, tail in and head up 收肩(要放松), 收腹, 提臀, 挺胸