旅游英语之酒店预订_旅游英语酒店预订

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旅游英语之酒店预订

Part1 Useful words and phrases:

预订：book ,reserve-reservation

套房：suite

可供应的：available

确认: confirm

帐号：account

各式各样的：sundry

尽快：ASAP: as soon as poible

押金：deposit/ booking fee

单人间：single room

双人间：double /twin room

标准间：standard room

商务套房：busine suites

豪华套房：deluxe suites

对某人方便：be convenient for sb.Part2 expreions:

Greetings（招呼语）

Hello/ good morning / good afternoon,(this is ……,)Sir/ Madam.Welcome to ……hotel.May I help you? / What can I do for you? / Is there anything I can do for you? Enquiries:（问询）

What kind of room would you like?

How long will you be staying?

Which floor would you like to live in, facing the street or facing the back? What sundry services do you need?

Do you have any special needs?

Make suggestions(提供建议)

Sorry, the room is not available now, how about/what about…?

If it’s convenient for you/ if you don’t mind maybe you could consider … Make sure the reservation(确认预定)

OK, I have known your requirements.Please confirm the information.According to some regulations, you need to pay the booking fee.（Our account is xxxxxxxxxxxx, Bank of China）.结束语：

Thank you for your supports.Good day!

I really hope you’ll have a pleasant stay at our hotel.I’m glad to be of your service.We look forward to meeting you again.