旅游学概论双语试卷答案_旅游学概论试卷及答案
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…XX学年度第 XX学期期末考试 旅游学概论（双语课程）试卷一答案I.Define the following terms in English(10 points;5 items, 2 points for each item)1.It is an organizing framework to study the tourism.The Leiper's model was suggested in效1979 and adapted in 1990.In this model, Leiper points out the three aspects of thetourism-tourist, the tourism sectors and the geographical elements.(2%)无2.Ma tourism is the product of ma leisure.It refers to the large-scale packaging ofstandardized leisure services that is sold to customers at fixed prices.The main feature of thema tourism is standardization and its key characteristics have been reflected in the 题 international tourism industry during the 1960’s, 1970’s and 1980’s.(2%)答3.Domestic age refers to the stage in the life cycle reached by an individual.People in differentstages have different holiday demand and levels of travel propensity.(2%)内4.Franchise is a leasing arrangement made by a company which gives or sells a special right toa person or a busine who can then sell its services or goods.(2%)5.Tour operator, also called wholesaler in some countries, mainly functions as an organizer who线combines all the components of a tour to make up a holiday and sells it to the public through hisown company, through retail outlets, or through approved retail travel agencies.(2%)封II.Decide whether the statements are true or false.If it is true, put “T” in the spaceprovided and “F” if it is false.(10 points;10 items, 1 point for each item)密 1.T2.F3.F4.T5.T 6.T7.F8.T9.F10.TIII.Fill in the blanks with the words given below.(20 points;4 items, 5 points for each item)1.tourist destination2.standardization3.individual4.tourist attraction5.car 6.marketing7.recommendation8.sightseeing9.services10.facilities
IV.Answer the following questions.(20 points;4 items, 5 points for each item)
1.The disposable income is one of the pre-conditions for tourists to travel.Without disposal
income people cannot travel.Generally speaking, the demand for tourism is in accordance with people’ s personal income.Besides disposable income, people need leisure time in order to travel since travel needs free time.Thus leisure time is another pre-condition for tourists to travel.The more people’s income is, the higher their demand for travel.(5%)
2.It seems a positive advance at first glance because it brings profits to a product that was originally no monetary value at all, such as culture.However, if too much emphasis is put on the economic effects, the intrinsic qualities and meanings of cultural artifacts and performances would be somewhat ignored.Then, the culture may be changed at the expense of its original importance to meet the demand of the tourist market.(5%)
3.To make the front office, sales, planning and operational functions cooperate with each other by managing reservations and the hotel inventory so as to improve efficiency of the busine;To combine the back and front of house management;
To improve general administration functions such as accounting, budgeting and finance, marketing research and planning, forecasting and yield management, payroll personnel and purchasing.(5%)
4.There are many typical characteristics in the independent tour wholesaler’s busine.They are summarized in the following:
It is relatively easier to start this busine.The speed of cash flow is fast.Their products on sale are seldom returned.And
It is poible for them to make a big profit from equity because they need le money to start such a busine.(5%)
V.Choose the best answer from the four choices given below:(20 points;4 items, 5 points for each item)
1.D;2.D;3.D;4.D
VI.Case study(20 points)
Questions:
1.Why does the Greece fail to compete with the Mediterranean and Asian countries recently?
(1)Many sites still have little or no on-site live performances and some of the display panels and wordy guidebooks there are rather out of date.Little use has yet been made of interactive computer technologies.These are some of the factors that hinder visitors’ participatory experience of ancient Greek history and culture.(2)At most sites visitor services are very limited and of mediocre quality.(3)Many sites appear to be rather under-priced for their inherent quality and rarity value.This reduces the income that could be generated which could then be reinvested in conservation and interpretation, which is another disadvantage for long term development of these sites.(4)Some guides appear to be under-trained and are unable to do justice to some wonderful
sites.(5)Major Greek sites which have limited acce to supporting service facilities are not user-friendly to tourists in terms of opening hours.2.Do you prefer to replace the relics in the museums or keep them at the site? Why?
I prefer to keep them at the site because these relics should be seen by visitors so that they may have a view of the context and background of the whole site with a more intuitive perception.3.What measures can the Greek tour operator take to revitalize the Creek tourism?
(1)Sufficient funding and expert guidance should be utilized appropriately for well-organized excavation and preservation of the sites.(2)New technology should be used and live performances should be organized at the sites for greater intuitive impact on the audience.(3)Supporting service facilities, such as cafeterias and souvenir shops, should be improved for better service quality.(4)Pricing should be reconsidered for greater capacity of reinvestment of the income.(5)Opening hours should be prolonged, especially on public holidays.(6)Proper trainings on service skills should be conducted to the guides for better customer satisfaction.4.What can you learn from the case so as to manage the archaeological sites in China?
(1)The development and conservation of ancient sites in China should be well balanced to promote sustainable development of tourism.(2)Application of advanced technology and improved infrastructure will enhance overall service quality.(3)Destiny marketing should be well managed to attract tourists.(4)Tourist satisfaction should be maximized from the perspective of the need of the tourists.
