旅游英语情景英语(定酒店短文)_酒店情景英语对话

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http://m.meten.com/?tid=16-73675-0 旅游英语：你会打电话预定酒店吗？

很多时候出国旅游前都是要打电话预订宾馆房间的，这里就让大家了解一下如何进行房间预订。在信息高度发达的今天，预定饭店的方式也是多种多样的。电话、上网、信函、电传都是可以的，但最常用的还是电话预定。UNIT 1 Room Reservations 1-1 A long Distance call 远程预定酒店

Scene: Henry Bellow(B)and Margaret Bellow(M), an American couple, are going to spend their Holidays in China.Now Mr.Bellow is making a at Haitian Hotel in Shanghai through a long distance call.s(R): Shanghai Haitian Hotel.Desk.Can I help you? B: I’m calling from New York.I’d like to book a room in your hotel.R: What kind of room would you like, sir? We have single rooms, double rooms, suites and Deluxe suites in Japanese, British, Roman, French and presidential styles.B: A British suite, please.R: Would you like breakfast? B: No, thanks.R: Can you give me your name please, sir? B: Bellow.B-E-L-L-O-W.R: Thank you, Mr.Bellow.And your arrival and departure dates? B: From May 26th to May 29th.R: Very well, Mr.Bellow.British suite without breakfast from May 26th to May 29th.Am I correct, Mr.Bellow? B: Yes, thank you.R: What time will you be arriving, Mr.Bellow? B: Around 5:00 p.m.R: All right.You’ll be expected to be here then.B: That’s fine.Thank you, madam.Good-bye.R: Good-bye.在确定了要入住的饭店后，可以拨打他们的电话，告诉他们你的要求以及入住和停留的时间，入住的人数，房间的类型，申请住房人的姓名和到达饭店的大概时间，并问清房费，万一比预定时间晚了，尽快打电话联系，否则预定就会被取消。1-2 A Group 团体预订酒店

Scene:The telephone rings.The s(R)answers the phone.R: s.May I help you? Client(C): Yes.The American People-to-people Education Delegation will be visiting Shanghai at the end of this month.I’d like to book 10 double rooms with twin beds for five days.R: For which dates? C: For May 23rd, 24th, … and 27th.R: One moment please, sir.(The s check the list.)

Yes, we can confirm 10 rooms for five days.C: Thank you.Is there a special rate for a group ? R: Yes, there is a 10 per cent discount.C: That’s fine.R: By the way, how will they be getting to Shanghai? Will they be coming by air? C: Yes.R: Could you give me the flight number, please, in case the plane’s late?

C: Oh, sorry.I don’t know the flight number, but I’ll let you know by phone tomorrow.R: Thank you, sir.C: Oh, yes.According to the program, they’ll have a meeting on the 25th.Have you got a big conference hall? R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that.Please hold on a moment and I’ll see if I can put you through.此外，随着服务业的发展，饭店会越来越注重个性化服务，尽量满足客人的需求，所以如果你有什么特殊对房间的要求，也可以在预约时提出，使你在饭店的休息可以更加舒适和方便，何乐而不为呢。

1-3 A Local Call 预定当地酒店

Scene: The s(R)answers the phone as soon as it rings.R: Reception.Can I help you? Client(C): I’d like to book a single room with shower for Mr.George Smith.He plans to arrive on the 20th of this month.R: How long will he be staying? C: I don’t know, but it could be anything from seven to tend.R: Then we can only confirm a room from the 20th to the 27th.I’m afraid we won’t be able to guarantee him a room after the 27th.We usually have high occupancies in the peak seasons.C: What if there isn’t any room then?

R: Don’t worry, sir.We can either put him on a waiting list or find him a room in a nearby hotel.C: Fine.How much do you charge for a single room with breakfast? R: For one night, the hotel cost would be 200 yuan.How will he be paying, sir? C: His company will cover all the expenses.We’ll send you a check right away.R: Thank you, sir.C: Thank you.Good-bye.