酒店礼宾英语_酒店礼宾部英语
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Arrive
1.Good morning / afternoon / evening ,welcome to Galactic Peace Internation Hotel 2.Execuse me , how may I take your your luggage ? 3.So you have 2 pieces of luggage althegether ? 4.Is therer anthing valuable or breakable in your luggang ? 5.After you pleace 6.The reception desk is straight ahead.This way please.7.Mr.Zhong I’ll show you to your room , your room is on the 25th floor in the executive floor 8.Is it your first time to live our hotel.9.Our western restaurant is on the 2nd floor.There are 2 style breakfast you can choose.The busine time of the buffet breakfast is 6:30-10:00 , and the HK early morning tea is 7:00-11:00.The swimming pool and the gymnasium are on the 4th floor , it’s free for you by your room card.10.Here we are.Mr.Zhong after please!11.Mr.Zhong.This way please!Just a moment , let me open the door for you.12.Afthe you.Mr.Zhong.13.Mr.Zhong , how do you feel about this room ? 14.Mr.Zhong , do you mind if I put your 2pieces of luuggage here? 15.Mr.Zhong , would you mind me intraduce your room ? This is the mini bar , this is the safe , this is the reticle-port.Ifyou want use the telephone , please dile 8 before the room number or dile 9 before the outside number.16.Mr.Zhong , is there anything else I can do for you ? 17.If you have anything need , please dile 6 ,the Conciergewill help you everytime.18.Thank you!Mr.Zhong!That’s very kind of you!19.Enjoy your time!
Depart
1.Could you tell me what’s your room number
2.Mr.Zhong , could you tell me how many pieces of luggage do you have , and what’s the time we can go to your room to take your luggage ?
3.Mr.Zhong , your room number is 2501 , we’ll go to your room to take your luggage 3 minutes later , is it OK ?
4.Mr.Zhong , do you mind us to arrange a car for you ?
5.Good afternoon.Mr.Zhong , I’m the bell boy ,I”LL take your luggage , is your luggage really now ?
6.Mr.Zhong , how may I help you ?
7.Mr.Zhong , so you have 2 pieces of luggage altogether ?
8.Mr.Zhong , your 2 piece of luggage are in the truck , is it OK ?
9.Mr.Zhong , thanks for your coming!We look forward to your coming next time!Enjoy your trip!
Car Reservation
1.Could you tell me your room number ? 2.What’s your family neme please ?
3.Mr.Zhong ,could you tell me when will you need the car ?
4.Mr.Zhong , could you tell me how many people will take the car , there are 4-seat car , 7-seat busine car and the 19-seat Coaster to rent in our hotel.5.Mr.Zhong , coulld you tell me where are you going ? Is it a sigle-trip or round-trip ? 6.Mr.Zhong , the rental charge of going to the airport is 260yuan RMB one way.7.Mr.Zhong , how would you like to pey for the rental charge , in cash or entry in your room charge ?
8.Mr.Zhong , coulr you tell me your flight number and the time of your plane take-off.9.Mr.Zhong , could you tell me your telephone number , that we can contact you in time.10.Mr.Zhong , let comfirm your rental imformation , you booker a busine car to the airport at 8:00 a.m.on 10th , the rental charge is 26-yuan RMB , it will be taken when you check out , your telephone number is *** , is it right ?
11.Mr.Zhong , this is your receipt ,please sign your name.Thank you!Enjoy your time!
Goods Reley
1.Could you tell me your room number ? 2.3.4.5.6.Mr.Zhong ，Mr.Zhong , could you tell me how many pieces of goods you want to reley ? Mr.Zhong , please fill the imformation of the fetcher in the reley list.Mr.Zhong , you can ask your friend to come to the concieage to fectch the goods.Mr.Zhong , we’ll comfirm your friend’s telephone number , room number and his nameto fetch the goods.And please sign your name here.7.Good afternoon , what’s your full name please ?
8.Mr.Zhong , wait a momenty please ,I’m going to take your goods.9.Mr.Zhong , we must comfirm your imformation.10.Thank you Mr.Zhong!Please comfirm your goods.11.Thanks for your coming!
Luggage Depositing
1.Could you tell me your room number ? 2.Mr.Zhong , is there anything valuable , breakable , inflammable or dangerous in your luggage ? 3.Mr.Zhong , how many pieces of luggage you want to checked ? 4.Mr.Zhong , when will you fetch your luggage ? 5.Mr.Zhong , please sign your name here.6.Mr.Zhong , this is the second halh of the luggage tap , you can use it to fetch your luggage , please take it care.7.good afternoon sir.Are you coming here to fetch your luggage ? 8.Please sign your name here please.9.Mr.Zhong , wait a moment please.10.Mr.Zhong , you checked 2 pieces of luggage althgether , are these your luggage ? 11.Mr.Zhong , where can I sent your luggage to ? 12.Mr.Zhong , welcome to our hotle next time!Enjoy your time!
