空姐空乘口语_goodmorning空姐口语
空姐空乘口语由刀豆文库小编整理,希望给你工作、学习、生活带来方便,猜你可能喜欢“goodmorning空姐口语”。
空姐空乘口语
CONVERSATIONS 会话(A=Applicant I=Interviewer)
Dialogue 1
I: What made you decide on this type of occupation?
A: Oh, to tell you the truth, I love the sky.When I was a child, I imagined flying into the blue sky some day.Now, I think the day has come.My dream will come true.And I like travellingvery much and I enjoy working with people.I: Can you make yourself understood in English without too much difficulty?
A: Yes, I think I am quite fluent in English.I got the certificate of the Secondary English Training last month.I: Do you know what the responsibilities are for a stewarde?
A: The main responsibility of the stewarde is to make the paengers relaxed and happy during the flight.And good service is also important.I: Are you in good health?
A: I just had a complete physical examination and I am in top condition.I: Have you had any nursing experience?
A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.I: How tall are you? What about your eyesight?
A: My height is one meter and sixty-eight centimeters.I never had any vision problems.I: What would you say are your strengths and weaknees?
A: One of my strengths is my friendline and open-minded attitude and also I think I have a warm personality.But sometimes, I find it is hard to tell others when I don’t like what they are doing.I: If a paenger can’t understand what you say, what should you do?
A: I will try to speak in another language or I will try my best to use gestures and draw pictures.I: 什么原因使你决定投身这个行业呢?
A: 哦,说真的,我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝天,现在我想这一天已经到了,我的梦想要实现了。而且我非常喜欢旅游,喜欢和人打交道。I: 别人容易明白你说的英语吗?
A: 可以,我想我的英语很流利,上个月我拿到了中级英语培训证书。I: 你认为对空姐来说,主要的职责是什么?
A: 主要职责就是让乘客在飞行途中能放松、快乐,而且好的服务也是很重要。I: 你现在身体很好吧?
A: 我刚做了一次全面的体检,身体状况很好。
I: 你有护理经验吗?
A: 有,我有两年的护理经验,现在我就在一家医院当护士。
I: 你多高?你的视力如何? A: 我身高168cm,视力没问题。
I: 你认为你的优点和缺点是什么?
A: 我优点之一就是待人非常友好、开朗,还有我的性格温和。但有时候,我发现很难告诉别人我不喜欢他们的所作所为。
I: 如果有乘客听不懂你说的话,你该怎么办?
A: 我会试着说另一种语言或者打手势、画图。
Dialogue 2
I: Tell me about yourself and your past experience.A: For the past 3 years, I have been working in China East Airlines Corporation Limited.I
am very tolerant of people and have been told that this is one of my strengths.I feel I have a lot to offer as a team member.I: Why are you interested in this occupation?
A: It’s always been my dream to be a stewarde.And I like travelling to different places.I: What do you think is the chief charcteristic for a stewarde?
A: Well, a stewarde should be friendly, courteous, patient and treat paengers kindly and politely.I: Do you get angry easily?
A: No, I know how to control my temper.I: If a paenger had a accident, what would you do?
A: I would give him or her basic first aid and ask my partner to call for aistance at the same timeI: If you are hired, when can you start work?
A: I can begin to work right away because I am out of work now.I: What are your salary expectations?
A: I really need more information about the job before we start to discu salary.I like to postpone that discuion until later.Maybe you could tell me what is budgeted for the position and how your commiion structure works.I: 说说你自己和你过去的经历。
A: 过去三年我一直在中国东方航空有限公司工作。我待人宽容,别人都说这是我的优点。我想作为团队一员,我能作出很多贡献。
I: 你为什么对这个职业感兴趣?
A: 成为一名空姐一直是我的梦想,而且我喜欢到各地旅游。
I: 对空姐来说,你认为主要应该具备的品质是什么?
A: 空姐应该待人友好、有礼貌、有耐心,对顾客和蔼、彬彬有礼。
I: 你容易生气吗?
A: 不,我知道怎样控制自己的脾气。
I: 如果有乘客发生意外,你会怎么办?
A: 我会为他/她做基本的急救,同时让同伴寻求救助。
I: 如果你被录用,什么时候你能开始工作?
A: 因为我目前没有工作,所以随时都可以。
I: 你希望拿多少薪水?
A: 在讨论薪水前,我需要更多了解这份工作。我希望迟点讨论这个问题,或者你可以告诉我这个职位的预算薪酬是多少,贵公司的佣金制度是如何运作的。
imagine 想象 secondary 中级的 flight attendant 空姐 eyesight 视力 vision 视力 gesture 手势tolerant 宽容的 basic first aid 基本的急救护理temper 脾气 aistance 援助,协助
作为空中小姐,懂得一些急救措施是非常必要的,所以即使你没有做过空中小姐,但如果做过护士,有护理经验(nursing experience),你尽可以把它当作自己的优势表现出来。
1)What made you decide on this type of occupation? position vocation job
什么原因使你决定从事这类工作?
2)Do you know what are the responsibilities of the stewarde? tasks aignments obligations你知道作为空中小姐的职责是什么吗?
3)What do you think are the chief characteristics of a stewarde? qualitiestraits
你认为空姐的主要品质 是什么?
4)I can begin to work right away because I am out of work now.unemployed laid off between jobs
我可以即刻开始上班,因为我现在没有工作。应聘空姐 无论是到中国的国际航空公司还是国外的航空公司应聘,公司都要求空中小姐不仅有高挑的身材和甜美的长相,而且要具备优雅的气质,会讲一口流利的英语。口试内容主要分为中英文面试、中英广播词、航空状况题、时事题、个人问题等。每一家公司会有不同的考试流程,初复试的难易度也不同,要多方面收集资料,知己知彼,再配合临场应变能力、机智反应、适宜的装扮、优雅的谈吐及亲和力,这样面试才能得高分。
BASIC EXPRESSIONS 基本句型表达
1)What made you decide on this type of occupation? 什么原因使你决定投身这个行业呢?
2)I like travelling very much and I enjoy working with people.我非常喜欢旅游,喜欢和人打交道。
3)The main responsibility of the stewarde is to make the paengers relaxed and happy during the flight.主要的职责就是让乘客在飞行中能放松、快乐。
4)One of my best qualities is my friendline and open-minded attitude.我的优点之一就是待人非常友好、开朗。
5)I抦 very tolerant of people and have been told that this is one of my strengths.我待人宽容,别人都说这是我的优点。
6)What do you think is the chief charcteristic for a stewarde? 你认为对空姐来说,主要应该具备的品质是什么?
7)I would give him or her basic first aid and ask my partner to call for aistance at the same time.我会为他/她做基本的急救护理,同时让同伴寻求援助。
空乘面试英语
在空乘面试中,英语是必考的!但是很多考生都会担心英语这一关。如果你是飞行乘务相关学院毕业的学生,我想你就很清楚你要准备什么,就是你们平时要求学习的内容。其实,英语面试也只是问一些十分简单的问题。下面是15句空乘常用基本语,以供大家学习。(1)您好,欢迎。Good morning(afternoon,evening)sir,welcome aboard.(2)是,对。Yes, I see.(3)请。Please.(4)是,马上就去。Yes,I’m going away right now.(5)很报歉(对不起)。I’m sorry.(6)让你久等了。Thank you for waiting(sir)。
(7)是,马上给您拿来。I’ll get one for you in just a moment.(8)打扰了(过意不去)。Excuse me.(9)知道了(不知道)。Yes, I know(No, I don’t know).(10)是您叫我吗?Did you call me?
(11)不清楚,马上查询。I’m not sure, I’ll check it.(12)不客气。It’s my pleasure.(13)谢谢。Thank you very much.(14)托您的福。Thanks to you.(15)祝您旅途愉快。I hope enjoy your flight
另外,自我简介是一定要准备的,也就是 Your brief introduction— —
introduce yourself in brief!
空乘常用英语
(1)aircraft(2)belly机腹(3)nose gear鼻轮
(4)retractable landing gear 伸缩起落架(5)rudder 尾舵(6)propeller 推进器(7)wing 机翼(8)fuel 油料(9)tank 油箱(10)radome 雷达(11)fuselage 机身(12)break-in area 逃生窗(13)undercarrage bay 货舱(14)air brake 煞车(15)panel 仪表板(16)flight deck(cockpit)前舱(17)galley 厨房(18)seat belt安全带(19)slide 充气滑梯(逃生用)(20)survival kit(first aid kit)救生品(21)water extinguisher 灭火器(22)dry chemical extinguisher 乾粉灭火器(23)latch 栓子(24)tray table 餐桌(25)smoke hood 防烟面罩(26)waste bin 垃圾桶(27)grab handle 扶手(28)sink 水槽(29)observers seat 观察位(前舱)(30)telescopic viewer 门孔
(31)soap dispenser 给皂器(32)bainet婴幼儿睡床(33)ditching水上迫降(34)water evacuation 水上逃生(35)land evacuation 陆上逃生(36)axe 斧头(在驾驶舱)(37)trolly 餐车(38)torch 手电筒(39)armrest 扶手(40)reading light阅读灯(41)call button呼叫钮(42)air traffic control 航路管制(43)control tower 塔台
(44)operation & dispatcher 签派员(45)cruize 平航(46)runway 跑道(47)taxiway 滑行道(48)I.D.L 国际日线(49)time zone 时区(50)estimated time of arrival(ETA)预计到达时间(51)estimated time of departure(ETD)预计起飞时间
(52)apron围裙(53)jet lag 飞机时差症(54)tail wind 顺风(55)head wind 逆风(56)jetway(paenger bridge)空桥(57)crew 机组员(58)infant 婴儿(59)unaccompanied minor(UM)没有家长同行ㄉ小孩(60)briefing 任务提示(61)home base 基地(62)pilot(captain)机长(63)co-pilot(first officer)副机长
(64)clear air turbulence 晴空乱流(65)air current气流(66)non-endorsable 禁止转让(票)(67)stand-by 地面待命(68)stop-over 中站停留(69)layover 外站过夜(70)refueling stop 加油停留(71)transit paenger 转机旅客(72)waiting lounge 候机室(73)baggage inspection 行李检验(74)hand baggage 手提行李(75)umaccompanied baggage 托运行李(76)custom 海关(77)quarantine 检疫(78)immigeration 移民局
(79)baggage tag 行李签(80)connection 班机接驳(81)destination 目的地(82)free baggage allowance 行李重量限制(83)general declaration 舱单
(84)load factor 载客率(85)on time performance 准点率(86)LOST-N-FOUND 失物招领(87)confirmation 确定(88)reiued ticket 重开的票(89)paenger manifst 旅客名单
(90)wheelchair 轮椅(91)ground staff 地勤(92)take off 起飞(93)live vest救生衣(94)non-stop flight 直飞班机(95)immigeration card 入境表格(96)terminal航空站(97)hijack 劫机(98)demonstration 示范(99)evacuate 疏散(100)traffic congestion 航路拥挤
空乘英语——服务(service)
1、您想看这些报纸或杂志吗?
Would you like to read these news papers or magazines?
2、您想先喝点什么?
Would you like anything to drink first?
3、这是今天的菜单,你想吃些什么?
Here is today''s menu.What would you like to have?
4、谢谢,让您久等了。这是您的饭和咖啡,还要点什么
Thank you for waiting sir.Here you are.anything more?
5、甜食要不要?
How about the sweet?
6、现在可以收拾您的桌子吗?
May i clear up your table now?
7、你是去学习还是只去旅游?
Are you going to study there or just for sight seeing?
8、由于天气恶劣,航班已经延误。
The flight has been delayed because of bad weather.
9、由于低能见度,机场关闭,我们不能起飞。
We can''t take off because the airport is closed due to poor visibility.10、我们的飞机颠簸得厉害,请系好安全带。
Our plane is bumping hard.please keep your seat belt fastened。
空乘英语——起飞前(before take-off)
1.Morning, madam(sir).Welcome aboard!
早上好,女士(先生)。欢迎登机!
2.May i introduce myself, I'm ___, the chief purser of this flight.请允许自我介绍。我叫___,本次航班的乘主任务长。
3.Morning, sir.Welcome aboard.busine cla or economy?
早上好,先生。欢迎登机。坐公务还是经济舱?
4.Follow me, please.Your seat is in the middle of the cabin.请跟我来,您的座位在客舱中部。
5.An aisle seat on the left side------here you are, sir.是左边靠走廊座位------这是您的座位。
6.I'm afraid you are in the wrong seat.20c is just two rows behind on the other aisle.恐怕您坐错位子了,20c正好在那边走廊的后二排。
7.Excuse me for a second, I'll check.请稍等一下,我查查看。
8.The plane is about to take off.please don't walk about in the cabin.飞机马上要起飞了,请不要在客舱内走动。
9.You know the weather in hongkong is not so good.It has been delayed.你知道香港的天气不太好,飞机延误了。
10.Air China flight ca937 leaves at 0730 in the morning.中国国际航空公司ca937航班,上午7:30起飞。
11.Flight no.926, leaving Tokyo at 1740, flies nonstop back to beijing.926航班17:40离开东京直飞回北京。
12.You’re flying economy cla, is that right?
您是坐经济舱,对吗?
空乘英语——紧急情况(emergency situation)
1.Fasten your seat belts immediately.The plane will make an emergency landing because of the sudden
breakdown of an engine.马上系好安全带。由于飞机发动机出现故障,将做紧急迫降。
2.Don''t panic!
不要惊慌。
3.Our captain has confidence to land safely.All the crew members of this flight are well trained for this kind of situation.So please obey instructions from us.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练,请听从我们的指挥。
3.Take out the life vest under your seat and put it on!
从座椅下拿出救生衣,穿上它!
5.Don''t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.请不要在客舱内将救生衣充气!一离开飞机立即拉下小红头充气。
6.Put the mask over your face!戴上氧气面罩!
7.Bend your head between your knees!把你的头弯下来放在两膝之间!
8.Bend down and grab your ankles.弯下身来,抓住脚踝。
9.Get the extinguisher.拿灭火器来!
10.Open seat belts.Leave everything behind and come this way!
解开安全带,别拿行李,朝这边走!
11.This plane has eight emergency exits.Please locate the exit nearest to you.本架飞机有八个安全门,请找到离你最近的那个门。
12.Jump and slide down!跳滑下来!
中英文范例2:
有这样一个女孩,喜欢做梦喜欢幻想,他经常梦到飞翔,梦到银河,回味那梦境,回味那美好,希望自己有一天真的能够触摸蓝天,被白云环绕。
这个女孩就是我,今年18岁,射手座,有开朗的性格,身高1.65米,体重有些不合格,在高三这样的特殊时期已不是当年那个窈窕的我,我一定会恢复完美的身材,希望老师能理解。还有最重要的一点,我有像幼儿园阿姨一样可爱的脸。
我就是我,此时没有完美身材,但有完美笑脸来自****学校的小雅
There is a girl, who likes dreaming and imagine.She often dreams of flying, up to the Galaxy.On thinking of the dream, of the beauty, shi hopes that sometime she can really touch the azure sky, surrounded by the white clouds.This girl is me, who is 18 this year, optimistic, and is a Sagittarian.I'm 1.65 metres and is a little heavy.I can not be the slim “me” in the special Senior 3, but I will surely regain my perfect figure, and I hope that you can understand my situation.And what's the most important, I have a kindergarten-teacher-like cute face.This is me, with no perfect figure but perfect smiles now.This is me, Xiao Ya, from ***School.简短的范例3:
Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.大家好,我名字叫XX, 我XX岁,毕业于XXX, 当我还是小孩子的时候就有这样一个梦想,就是有一天我能像鸟一样飞向蓝天。现在我有这个机会让我的梦想成真.如果我能得到这个工作,我会尽我全
力去做好他,因为我爱这个工作
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