投诉信_写投诉信
投诉信由刀豆文库小编整理，希望给你工作、学习、生活带来方便，猜你可能喜欢“写投诉信”。
投诉信写作指导
步骤1.自我介绍
My name is LiHua,a high school student in China.I’m LiHua,a consumer /customer from China.步骤2.写信目的I’m writing to complain about/expre my diatisfaction/disappointment /concern about…
步骤3.投诉原因：具体讲述不满意的地方以及带来的后果
常用过渡语
First of all/In the first place/Second/What’s worse(to make matters worse)/What’s unacceptable is that…/ to my disappointment, As a result 步骤4.提出相应的解决方案和建设性意见。
换货，退货，返修，退款，提高产品质量，服务质量等，道歉并要求补偿 Taking all these factors into account /Therefore, I require that you should change it for me as soon as poible;Therefore, I do hope that you should/can change it for me as soon as poible;Would you please let me know whether or not you can send a repairman as soon as poible? I’d like a full refund.I hope that you either return my money or---------
I do hope that your travel agency treats customers with a sincere and responsible attitude and provide satisfactory service.I demand that you should apologize to me for your mistake and make up for the lo in time.步骤5.希望问题得到解决并表示感谢
I trust you will take my complaints seriously and(improve your service./provide products of high quality.)我相信你会认真考虑我的投诉。I would appreciate it very much if you could…如果你能够……我会非常感激。I believe you will give immediate attention to this matter.我相信你会立即关注这个事。
I would like to have this matter settled by the end of…我希望截止到……这件事将会解决。
Thank you for your time and kind consideration.投诉信模板
Dear __________, I’m _________________.I’m writing to complain about/expre my diatisfaction/disappointment /concern about_________________.（一句话概述发生的事件及其时间，地点。）________________________.First of all/In the first place,__________________________(抱怨的第一个方面).Second/What’s worse/What’s unacceptable is that____________________(抱怨的第二个方面).I do hope that/ I demand that/I require that ____________________________表达本人期待的解决方案).（结束语, 从步骤5中选择）_____________________________________。
Your sincerely
_____________(署名)书面表达
One poible version To whom it may concern, I’m one of your customers.I ordered(placed an order for)a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book miing.I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides, I’d like to be informed of the proce of your dealing with my complaint.Looking forward to your reply.Li Hua 精彩句子
I didn’t receive them until yesterday 或 It was yesterday that I received it.The books were so poorly packed up that the cover of one book was torn..或 The package /packaging was partly damaged.注意 order / book的区别。Book a room/a hotel /atable/ tickets for a film.reserve 同book Order goods /products
On the Internet /via the Internet./on the(your)website.From your netshop.The books are of high /good /poor quality.两周前 two weeks ago.a fortnight ago 而不是before.假设你叫李华，昨天你收到了两周前在某网站订购的一款iPod touch播放器。但是 你发现收到的商品存在以下问题：
1、订购的播放器内存是64G8,而收到播放器的内存是32GB;
2、订购的是一款蓝色播放器，而收到的是一款黑色播放器；
3、播放器的包装盒已损坏。
请你根据以上内容，写一封100字左右的投诉信给美国苹果公司，要求对方道歉并 补偿。注意：开头和结尾已经给出，不计人总词数。
生词：播放器music player
内存：RAM
补偿：make up for the lo Dear Sir or Madam，I am LiHua，a consumer from China.I am writing to complain about your poor service.___________________________________________________ _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours，LiHua
Poible version: Dear Sir or Madam，I am LiHua, a consumer from China.I am writing to complain about your poor service.Two weeks ago, I placed an order via the Internet for a iPod touch music player whose color is blue and it ’ s RAM is 64GB.However, when I received the package from your company yesterday, I found something had gone wrong.First, the player I got was not what I ordered.It was a black one with 32GB RAM.Besides, the packing case had been damaged before it reached me.So I demand that you should apologize to me for your mistake and make up for the lo in time.Hoping you can give me a reply as soon as poible.Yours, LiHua
