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G类小作文

书信九大类：投诉信、道歉信、感谢信、求职信、咨询信、建议信、求助信、邀请信、挂失信。

一．投诉信

解题关键

投诉信是雅思考试中最常见的一种，一般分为三大部分：

第一部分包括自我介绍、投诉事由、自己的感受等；

第二部分为投诉的事实与理由；具体描述当时的情形，如人物、时间、地点和原因等。指出具体问题及其所产生的后果。

第三部分可分为提出个人要求建议，清晰说明读信人可以做的补救措施，希望有关部门和人士做出相应改进，以及提出愿望，希望早日得到答复。

例子：剑桥雅思四 Test 1

You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket.In your letter

 say who you are

 give details about the accident

 suggest how the supermarket could prevent similar accidents.Dear Sir or Madam,讲述自己是谁：可以使用定语从句

I’（上面是结果，后面讲述事情来龙去脉。）

交待写作目的：

I am writing this letter to you to expre my diatisfaction with your services I’ve experienced.故事需要自己编写：

时间，地点，人物

事情的起因，经过，造成的后果

第一句：I was walking in the dried-fruits area

第二句：突然发生：When suddenly a parcel of walnuts dropped off from the upper shelf and fell right on my head.第三句：瞬间后果严重I didn’t realize that until it was too late and I lost my consciousne immediately.第四句：幸运时刻

Luckily one customer saw me and informed your staff about it;I was sent to hospital without awarene.下一段（后果）：

The doctor said I would have to stay at the hospital at least for two months.I am a self-employed carpenter and I will not lose my earnings.Your insurance will only cover my medical costs.The dangerous walnuts must have been caused by your employee’s negligence, so I trust you will compensate me with an amount equal to my salary for the time I am unable to work.第四段：建议

第一句：Is it poible for your stuff to check the shelf every five minutes to make sure all parcels are neatly displayed? I highly suggest that for the good of customers.I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.第五段：期待回复

I look forward to receiving your reply soon.Sincerely yours，Smith

例子：剑六 P113

You and your family are living in rented accommodation in an English-speaking country.You are not satisfied with the condition of some of the furniture.Write a letter to the landlord.In your letter

 introduce yourself

 explain what is wrong with the furniture

 say what action you would like the landlord to take

nail钉子unstable不稳固break to pieces碎成小片