bec中级历年口试真题总结(优秀)_bec中级口试真题汇总

2020-02-28 其他工作总结 下载本文

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1.1 Entertaining clients: Types of activities and cost Choosing retail premises to rent: location and length of contract Deciding on packaging for products: image and production proce

Work experience programme What kinds of work experience the company might offer How the participants should be selected 1.2 Selecting staff for promotion: attitude to work and current performance Considering a career change: further study or training and opportunities for future promotion Planning an advertising campaign: market research and selecting appropriate media

English language training How to encourage employees to take part in the training What kind of schedule would be suitable for the training 1.3 Choosing transport for a busine trip: convenience and cost-effectivene Aiming for promotion: quality of performance and company loyalty

Exporting goods or services for the first time: personal contacts and profeional advice

Teamwork

What practical arrangements the company needs to make before the trip Which work and leisure activities would be suitable for the group

1.4 Dealing with complaints from clients: offering and apology and suggesting a solution to the problems Setting prices for new products: production costs and competitors' prices Aiming to reduce staff turnover: financial incentives and career structure

Entertaining foreign clients What kinds of activities would be suitable for the visit What information it would be useful to know about the clients before finalising the programme

2.1 Trying to attract new staff: competitive wages and company reputation Preparing to go away on a busine trip: information colleagues and clients and delegating eential tasks Planning corporate hospitality: guest list and type of event

Staff magazine What type of information to include in the magazine

Which type of staff should contribute to the magazine 2.2 Writing a newspaper advertisement for a job vacancy: description of the work and experience needed by applicants Delegating work to others: clear instructions and choice of person for the task Designing a company website: type of information to include and different language versions

Video conferencing

What the company needs to know about the meetings that take place at present What the advantages and disadvantages of video conferencing might be 2.3 Meeting foreign clients for the first time: foreign language skills and knowledge of cultural differences Deciding whether to buy or rent office equipment: cost and speed of technological change Aiming to increase staff productivity: offering bonuses and creating a pleasant environment

Seminars for students What kinds of information it would be useful to know about the students What the most useful topics would be 2.4 Aiming to keep good staff: promotion opportunities and salaries Organising a conference: conference speakers and facilities at conference center Producing a marketing plan: identifying targeting customers and setting a budget

Sales managers conference What information you will need to send to the sales managers before the conference What activities you could organise to help people to get to know each other better

3.1 Aiming to improve career prospects: Reading busine articles and learning a foreign language Deciding how to transport goods: destination and speed Purchasing new machinery: level of automation and maintenance requirement

Promoting a new model Which features of a car might be important to the target group How an advertising campaign could present the car

3.2 Considering setting up a staff canteen : Employees' opinions and cost to the company Working as a teacher: sharing expertise and deciding responsibilities Negotiating a contract with a customer: customer needs and available budget

Trade delegation What the advantages and disadvantages of sending staff on the trip might be What kinds of information about doing busine in the country the staff need to know before the trip

3.3 Planning a presentation: audience and equipment needed Selecting an interpreter for a meeting with foreign clients: experience and reliability Introducing a new product range onto the market: timing and advance publicity

Selling old stock Whether to offer the same discount on all products How customers could be informed of the discounts

3.4 Selecting a retail sales aistant: previous experience and appearance Contacting clients by telephone: calling at the right time and listening carefully Managing change: clear objectives and communication

Giving presentations Which types of staff would benefit most from this training How to decide whether training has been succeful

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