(李楚娥)商务英语6月3日Leon15 claim settlement教案_跨境电子商务英语学习

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虹桥春华李楚娥2011.6 Part 3 making an agreement Leon15 claim settlement School__ CHINWIN Peiying adult further-education School____

Cla ____ Busine Spoken English______

Size ______5__

Time_100___

Date __2011-6-3___ Materials __ Busine English ______

Type of leon _ comprehensive practicing ___ Teaching Contents(教学内容): 1.Vocabulary: Some words and phrases about claiming settlement : Settlement, damage, straighten out, Answer for sth.Warehouse, check up on, Out of stock, survey report, Disposed of, Meet you halfway.2.Dialogue: key sentences of claiming settlement—how to put forward a proposal for clams;how to reflect problems such as inferior quality, wrong cargos, delayed shipment, non-delivery and cargos damaged;how to deal with complaints and brought forth compromises.Teaching aims(教学目标): 1.Knowledge aims: memorize the vocabularies and dialogues of claiming settlement.2.Ability aims: Develop students’ ability of communication with buyers in English.Train their skills in negotiation.虹桥春华李楚娥2011.6 3.Emotional aims: To encourage students to be brave to speak English.Enhance the competition and cooperation in peers.4.Strategy aims: warming up, listening, writing and speaking.5.Culture aims: The difference in negotiation between Chinese and English-speakers.Teaching important points(教学重点):

1.Vocabulary: damage, straighten out, Answer for sth., Warehouse, check up on, Out of stock, survey report, Disposed of, Meet you halfway.2.Dialogue: how to put forward a proposal for claims;how to reflect problems such as inferior quality, wrong cargos, delayed shipment, non-delivery and cargos damaged.Teaching difficult points(教学及难点):

1.Vocabulary: Settlement, Disposed of, check up on, Meet you halfway.2.Dialogue: how to deal with complaints and brought forth compromises.Teaching methods(教学方法):

Double activities teaching method: Let the students to work in pairs to practice their oral abilities.Free discuion method: Pair work or individual work method.Task-Based Language teaching method.Teaching tools（教学辅助）:

虹桥春华李楚娥2011.6 1.A computer and a silver screen 2.A blackboard and chalks Learning strategies(学法指导)

1、Learning in groups or in pairs：During this cla, students need to work together, communicate with each other and help each other to improve themselves and train their abilities.2、Creating interesting learning situation for them.Students are very interested in these tasks, and they will study very actively.Teaching Procedures and Time Allotment(教学步骤和时间分配)

1.Greetings问候(1mins):

Say: Good evening, my dear students.Last Friday, you told me you would have a miserable weekend that you had to work all the time.How about this weekend? Can your family get together to celebrate the dragon boat’s festival.Will you go to yueqing to watch dragon-boat racing? 2.Revision复习(2 mins): Say: We talked about shipment last cla.Do you go through those points after cla? Let’s do a quiz.Test students with translation questions.And ask three students to present their prepared speech the teacher aigned.3.Lead-in导入(3 mins):

Say: if the shipment is late, the negotiation will finally bloom.虹桥春华李楚娥2011.6 What’s the next step after the settlement of delivery terms and payment terms?

Students are able to respond with the correct answer.Then relate it to the topic of this leon.4.Presentation正课:

I’ll give the Ss some tasks and arrange six kinds of activities: watching CAI(computer-aisted instruction), making sentences, listening practice, dialogues claification, make conversations, and group activities.Agreement, Board meeting, nail down, consultant, up to a point, Iron out, draw out.Step1: vocabulary Presentation.Watch CAI and take notes(44 mins)Open the CAI on the Multi-media computer.Show all the vocabularies on the PPT one by one.Say: we’ll finish all the new words and phrases at the first period of the cla.Point at the first word and read aloud: Establish.Ask one of them what it means.Strengthen students’ memory with appreciating others’ sentences.Promote and check their understanding by making sentences on their own.Explain once again for the students bad at English.Aign the task of finding the original sentence with the word in text or making sentences with

虹桥春华李楚娥2011.6 the word by themselves.The following words are taught in cycle with the same pattern.At the end, leave out 5 mins to play a game.Ask one of the students to come to the front and act these new-learnt words out.Let the rest of the students gue what the exact word.Both the student in the front act vividly and the students in their seats gue correctly will be praised fully to enhance their confidence in English learning.Step2: listening practice.Read all the dialogues twice.For the first reading, ask students mark out the words and sentences that they still have difficulty in pronunciation or understanding.Before the second reading, divide the students into two groups.Ask each group to discu and categorize the dialogues after the second reading.Have a competition.The group whose claification is more reasonable and specific is the winner.The competition can raise Ss’ learning interest.And this activity guides the Ss to study English by thinking hard and conclusion.After that they can have a rational knowledge to the target language.Step3: key sentences Presentation.Show all the key sentences on the PPT step by step.Ask the students to work in pairs to read them.This activity provides guided oral practice and checks students’ pronunciation.虹桥春华李楚娥2011.6 Step 4: make conversations and group activities.Ask the Ss to work in groups of two or three to make up dialogues, which should be consist of all the steps analyzed in this leon.After 5 minutes’ preparation, they are required to act it out.This activity provides the Ss a chance to use the target language English.Of course, at the same time, it trains the Ss’ speaking ability.Also, it guides the Ss to study English by communication.5.Conclusion总结: give some tips and advices on making an agreement.6.Aigning homework布置作业: recite leon 13 and preview leon 14

Self-evaluation(教后反思):