商务英语writing_商务英语卷及答案
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letter of resignation Dear Mr Hardcastle This is to let you know that I wish to resign from my job at Ajax.Before the takeover by zenith I enjoyed working at Ajax, But now the preure is too great.I have worked for Ajax for 15 years, where I enjoyed my work despite my heavy workload.I felt I had a lot of freedom in the way she organized my time, as there was a system of flextime in the company.Despite having two young children, I thought I had a pleasant lifestyle.However,The long hours and the increased number of tasks and deadlines are very streful.My normal notice period is three months, but I would like to leave the company on Friday as I cannot continue working in the present conditions.Thus, I decide to quit.Please consider it and make arrangement.I would also like to take this opportunity to wish both you and the company every good fortune in the future and to also thank you for the wonderful time I have had working with you.Yours sincerely Bea Kourad
letter of notification
I` d like to tell you that you can come to work for us.Thank you for your letter of yesterday inviting me to come for an interview on Friday afternoon,5th July,at 2:30. I shall be happy to be there as requested and will bring my diploma and other papers with me.
letters of thanks Dear Ms Wang I’m writing to thank you for helping to make our conference so succeful.Your staff were very friendly and helpful.The conference rooms were well equipped and every thing worked perfectly.Please send my special thanks to the staff in your restaurants: the food was excellent and was served quickly.(As you know, this was very important at Lund time, as we only had a 45-minute break.)Thank you again for all your help.We will certainly use the Plaza for a similar conference that we are organising in two years’ time.Yours sincerely
letters of complaint Dear Mr Robinson I’m writing to complain about the facilities and the service during our recent conference.We organised a succeful conference at the Plaza two years ago, but this time we were very disappointed.The most serious problem was the interpreters from the agency recommended by you.They did not speak the languages fluently and this led to misunderstandings between the participants and caused a lot of bad feelings.Considering these difficulties, I suggest a 20 percent reduction in the bill for the conference.I look forward to receiving your comments.Yours sincerely
letter of invitation Dear sir
I am writing to invite you to attend this year's conference.It will be held on July 5th Saturday morning.The chief executive, senior managers at head office and about fifty managers from its overseas subsidiaries and sales offices will attend.The purpose of the conference is to allow managers to get to know each other and become a stronger international team and to thank managers for their hard work and to discu how the company can improve its products and services.We will hold a meeting in Hotel Colous, Las Vegas, USA.It is a 5-star hotel and the architecture is Greek style.It has large rooms with spacious balconies and outstanding conference facilities.Most of all, it is very easy to acce from international airport.If you feel free, please let me know your decision as soon as poible.And I sincerely hope that you can come and attend this meeting.I look forward to meeting you soon.Yours sincerely Grace
Dear sir I am writing to you as the producer of the exciting new EBA busine news program and we would like to invite you for an interview for our next program to be broadcast in mid December.The EBA busine news program is a newly opened 30 minute English radio program aimed at working people.It is broadcast at 7:00a.m..Three times a week.The program includes many interesting topics such as busine update, investment advice, economic reports and interviews with busine people.we would like you to talk about your busine experience in the interview, such as the mistakes you had made and how to avoid them.We are positive that your advice will be of great help to those who are seeking succe in the busine world.If you feel free, please let me know your decision as soon as poible.And I sincerely hope that you can come.I look forward to meeting you soon.UNIT B
Revision
Unit 5
As leader of the stre management team, write a memo to GVM’s Managing Director outlining your recommendations for stre management in the company in both the short and long term.Model answer Dear Mr Hardcastle This is to let you know that I wish to resign from my job at Ajax.Before the takeover by zenith I enjoyed working at Ajax, But now the preure is too great.The long hours and the increased number of tasks and deadlines are very streful.My normal notice period is three months, but I would like to leave the company on Friday as I cannot continue working in the present conditions.Yours sincerely Bea Kourad
Dear Mr.John Hardcastle, I am writing to formally notify you that I am resigning from my position as personal aistant to the head of Ajax.My last day of employment will be on Friday, December 10, I will be the responsibilities under the terms of my employment contract.I have worked for Ajax for 15 years, where I enjoyed my work despite my heavy workload.I felt I had a lot of freedom in the way she organized my time, as there was a system of flextime in the company.Despite having two young children, I thought I had a pleasant lifestyle.However, Ajax was taken over by Zenith.I feel you are a workaholic.You gave out orders and expected us to work twice as hard as before for 12 hours a day.The deadlines became impoible.There was never enough time to finish things.I went to see a stre counsellor, who advised me to leave the company.I feel there are increased number of tasks and deadlines, which rather streful and depreing.Thus, I decide to quit.Please consider it and make arrangement.I would also like to take this opportunity to wish both you and the company every good fortune in the future and to also thank you for the wonderful time I have had working with you.Yours sincerely, Bea Konrad Personal Aistant
Unit6
As Chief Executive of VMI write an e-mail inviting the overseas sales managers to attend this year’s conference.Inform them of the dates, the purpose of the conference and the details of the location.A)Model answer Dear Ms Wang I’m writing to thank you for helping to make our conference so succeful.Your staff were very friendly and helpful.The conference rooms were well equipped and every thing worked perfectly.Please send my special thanks to the staff in your restaurants: the food was excellent and was served quickly.(As you know, this was very important at Lund time, as we only had a 45-minute break.)Thank you again for all your help.We will certainly use the Plaza for a similar conference that we are organising in two years’ time.Yours sincerely
B)Model answer Dear Mr Robinson I’m writing to complain about the facilities and the service during our recent conference.We organised a succeful conference at the Plaza two years ago, but this time we were very disappointed.The most serious problem was the interpreters from the agency recommended by you.They did not speak the languages fluently and this led to misunderstandings between the participants and caused a lot of bad feelings.Considering these difficulties, I suggest a 20 percent reduction in the bill for the conference.I look forward to receiving your comments.Yours sincerely
To: Chief Executive , VMI Cc: All Sales Manager Subject: This year's conference Hey there everyone , I am writing to invite you to attend this year's conference.It will be held in July.We will be arriving in the evening of the Friday(July 15)and leaving in the morning of the Monday(July 18).The Hotel we have chosen for this year's conference is the Hotel Colous which is located in Las Vegas, USA.It's a 5-star hotel with magnificent architecture in the Greek style that is easy acce from airport.It has outstanding conference facilities and seminar rooms that would be good for our conference.Also , the huge rooms with spacious balconies in the hotel are comfortable to stay at.Plus, there's a price-included tour and free-to-use car service that means we can go out and explore the city outside the main conference programme.There are three aims of the conference.First , to allow managers to get to know each other and become a stronger international team.Secondly , to thank managers for their hard work.Thirdly, to discu how the company can improve its products and services.I am sure it would be a succeful conference.See you there in July!stevenUNIT C
Revision Unit 8
As the producer of the new EBA busine news program, write a letter to a famous busineperson asking him/her for an interview.At the start of the letter you should introduce yourself and give brief details of the program and its aims.Model answer 2nd paragraph Our forecast for year 2 was 1.7 million units, but we only sold 1.35 million.The weather during the summer was good but there were production difficulties and we could not satisfy the demand for Quench.4th paragraph The sales department has not been responsible for the difficulties.If we want to increase sales in the future, we must avoid production problems at our factory and make sure that the delivery drivers do not go on strike again.Dear I’m writing to you as the producer of the exciting new EBA busine news programme.First of all, please allow me to expre my heartfelt invitation to you.I am looking forward to your reply.Dear sir I am writing to you as the producer of the exciting new EBA busine news program and we would like to invite you for an interview for our next program to be broadcast in mid December.The EBA busine news program is a newly opened 30 minute English radio program aimed at working people.It is broadcast throughout Europe at 7:00a.m.Three times a week.The program includes many interesting topics such as busine update, investment advice, economic reports and interviews with busine people.As a high profile figure in the industry, your experience and opinions will be highly valued in the field.Therefore, we would like you to talk about your busine experience in the interview, such as the mistakes you had made and how to avoid them.We are positive that your advice will be of great help to those who are seeking succe in the busine world.We hope that this invitation is of interest to you and look forward to hearing from you.Dear sir I am writing to invite you to attend this year's conference.It will be held on July 5th Saturday morning.The chief executive, senior managers at head office and about fifty managers from its overseas subsidiaries and sales offices will attend.The purpose of the conference is to allow managers to get to know each other and become a stronger international team and to thank managers for their hard work and to discu how the company can improve its products and services.We will hold a meeting in Hotel Colous, Las Vegas, USA.It is a 5-star hotel and the architecture is Greek style.It has large rooms with spacious balconies and outstanding conference facilities.And seminar rooms are available at extra cost.Most of all, it is very easy to acce from international airport.If you feel free, please let me know your decision as soon as poible.And I sincerely hope that you can come and attend this meeting.I am looking forward to meeting you soon.Yours sincerely Grace
1.the importance of having both permanent employees and temporary employees in a company
It is extremely important for a company have many permanent employees.so far, most companies are faced with a common problem that feeling hard to find permanent employees.the number of employees are extremely important to the company.If you have permanent employees,they were able to keep stability of busine and it's good for building up company culture.Hiring permanent staff is an effective approach to train the innovative talents.If a company have many permanent employees.This mean that the company is very strength.And for temporary employees.first,It's easy to find temporary employees.And temporary employees on a salary le than permanent employees.second, companies can find the talented person in the crowd.So, temporary employees is also important to the company.2.how to ensure that a new product can meet the customers need
If our company have new product.first,I think we should keep personal contact with our customers.We need to obtain suggestions from customers, which can help us to adjust the products to suit the changing needs of customers.second, diversification meets the expectation for a customer to choose.Customers prefer to have more than one choice of products so that they will be able to compare and choose.third, since this is a new product, we need to ae the customer satisfaction and purchase behaviors, which is the foundation of product design and packaging style.of course, we also need to conduct studies of pricing, distribution and promotion activities.So, market research is the key to the succe of a new product.Lots of research need to be carried out before launching a new product.
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